Return & Refund Policy

At Neuro Pulse, customer satisfaction is important to us.

Returns

Customers may request a return only if:

• Wrong product delivered
• Damaged product received
• Product is defective upon arrival

Return requests must be made within 3 days of receiving the order.

Non-Returnable Situations

We do not accept returns for:

• Change of mind
• Incorrect ordering by customer
• Used or damaged products after delivery

Refund Process

Once the returned item is inspected and approved, refund will be processed within 5–7 business days.

Exchange

Eligible products may be exchanged depending on stock availability.

To request support, contact us on WhatsApp:
0301 0497796